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Tuesday, July 15, 2008

DOWNUNDER

I am absolutely impressed with your research - both for the air and for the cruise. I am not positive that my clients would want to go at this time of year - as the pricing is more than anticipated! However, I will pass everything along to them - to see if I can get them interested.

Again, I appreciate all your research and hard work. I have not worked with Anderson Vacations before - you were recommended by our Head Office. However, I will definitely try and work with you in the future. Thank you kindly.


Beverly
Carlson Wagonlit Travel
Windsor, Ontario

Monday, July 14, 2008

I love great service!


I wanted to say thank you for the very professional service that I received from your company.


I love great service. Thank you!


Joanne
Farlie Travel in St. Albert, AB

Friday, July 11, 2008

OLDIES BUT GOODIES

Bonjour mes amis

Away back in January, I mentioned to (my friend) that I'd never been to Quebec City and had always wanted to go. She said that she'd never been to Niagara Falls and then (another friend) said that the only part of Toronto she'd seen was the airport. And before we knew it, we had gone down to Sear's travel department and booked a trip.

The upshot was, we flew to Ottawa, traveled by train (which was great) between Quebec City, Montreal and Toronto, with 2 days in each city and flew back home from Toronto.

And I wouldnt have missed it for anything. Each city had a river and bus trip booked and we walked for miles in between. The hotels were good and staff pleasant, with the front desk happy to see us in and happy to see us out and in between the concierge handled everything else. It was a pleasure and surprise to be so well received everywhere we went. Of course we had lots of mini catastrophes but laughed all the way there and back. Can you imagine trying to parle vous with half a dozen words between us but there was no problem in finding people who spoke English.

At the end of our trip, the icing on the cake was Niagara Falls and going on the Maid of the Mist. We did not go up on the top deck but even wearing the blue plastic hooded capes, we were drenched. The wind and spray pelted us while the boat pushed against the force of the falls coming down right in front of us, it was very exciting... and we screamed a lot! The bus driver had said that they should call it The Maid of the Hose instead and he was right.

Ottawa was a learning experience. Finding the hotel, the landmarks, tour pick-up spots etc.
On the last morning, we had a lovely lunch with my pen pal at her favourite lunch spot ... and a short visit to her house and colourful garden. Then she kindly drove us to the railway station for our connection to Quebec City.

There we found a nearly vertical staircase facing us inside the hotel Manoir Victoria front door but a willing and able porter to help. The hotel was very nice and seemingly is used by the Elderhostel crowd. Much to our surprise my friends later found a green painted McDonalds around the corner from the hotel and of course the cameras came out. And then there was a funny (for us) happening at dinner that night, with a carafe of wine, which is a long story and not suitable for print!

On our departure from Montreal, we were charged for our pre-paid hotel room but did not panic. All seemed sorted out satisfactorily at the front desk but when we got home, my Master Card bill arrived with an extra $500 on it. Sears came to the rescue and all will be well.

And in Toronto on the last morning, we impulsively hopped on a streetcar to find City Hall, $1.85 seniors, one- way so our fares here are not too bad. Our family lived in Toronto for 8 years away back in the 50s and so it was quite nostalgic for me to be there even though there was so much change that I had not a clue where anything was.

One friend stayed behind for 4 more days visiting with a cousin and family and we took West Jet home.

At the beginning, we had some reservations about being together for 8 days, sharing a room etc. I wondered if I could keep up with the two young ones but it was so much fun that there may just be a 2009 jaunt.

I had never been to Ottawa so visiting the capital and seeing the Rideau Canal and the Parliament buildings etc. was special.
Quebec City was a must and we really liked it and the Funiclaire and worth another visit, I cannot emphasize enough on how nice people were to us.
Montreal felt very historical somehow even with the shopping on St Catherine St and we walked until we dropped.
And when we stepped out of the railway station in Toronto and the crowds surrounded us and the skyscrapers towered, it felt like the big city that it is.
One thing that we would do differently would be to book hotels that serve breakfasts. All our hotels were good but the one in Toronto hit the spot every morning for 3 hungry tourists from Vancouver.

Betty

provided by :
Bob @ Sears Travel Service
Vancouver BC